Discover simple, practical ways for independent optical stores to attract more customers, increase sales and compete with bigger stores and online retailers without losing the personal touch.
Learn ideas you can understand, apply and start using in your store right away.

Online retailers and large chains have one big advantage: they stay connected with customers consistently through reminders, content, follow-ups and regular communication.
Independent optical stores already have something bigger: personal relationships and customer trust.
The challenge is finding the time and simple ways to stay connected with more customers.
This session shows you practical ways to attract customers, stay in touch, bring them back and grow your business while keeping the personal touch that makes your store different.
Learn simple ways to reconnect with customers who haven’t visited your store recently.
Discover easy ways to remind customers about their appointments and keep your schedule moving.
Learn how to respond to reviews professionally and use customer feedback to build trust.
Create a 4-week content plan in less time, so your store stays active and visible online.
Discover how simple tools can help you save time, reach more customers and compete more effectively without losing the personal touch.
Every module is built around one simple idea: see it, understand it, use it. You’ll watch practical examples being created live and leave with ideas you can start using in your optical store right away.
The session brings together a practicing business trainer and an independent optical store professional, combining practical knowledge with real optical retail experience. Every topic is designed around real store situations not generic business theory.
Every registration includes the welcome kit, practical prompt guide and certificate of participation.
No. The focus is on helping independent optical stores attract customers, build relationships and grow their business while keeping their personal touch.
No. You can simply come, learn and participate. Bring your questions and your business challenges.
Absolutely. Store owners, managers and team members involved in customer service, sales and marketing can all benefit.
Limited seats at Optic Expo, EKA Club Kankaria. Early Bird pricing ends 19 September.
Register for Session 1